{"id":14307,"date":"2017-09-29T14:21:56","date_gmt":"2017-09-29T14:21:56","guid":{"rendered":"https:\/\/www.awardspace.com\/?page_id=14307"},"modified":"2024-02-27T14:35:16","modified_gmt":"2024-02-27T14:35:16","slug":"orders","status":"publish","type":"post","link":"https:\/\/www.awardspace.com\/kb\/orders\/","title":{"rendered":"Orders"},"content":{"rendered":"<p>In this article, we&#8217;re going to review the <strong>Orders and Invoices<\/strong> section inside the AwardSpace Control Panel.<\/p>\n<p>The <strong>Orders and Invoices<\/strong> area is the place where you can view your transaction history, finalize orders with an incomplete status, request invoices and more.<\/p>\n<p>&nbsp;<\/p>\n<h2>How Would I Go About Viewing My Transaction History?<\/h2>\n<p>You can view your order history in two quick steps:<\/p>\n<ol>\n<li>Sign in to your AwardSpace hosting account through our <a href=\"\/user-login\/\">portal<\/a>.<\/li>\n<li>Visit the Orders and Invoices <a href=\"https:\/\/cp1.awardspace.net\/beta\/orders\/\">page<\/a>.<\/li>\n<\/ol>\n<p><a class=\"et_pb_lightbox_image\" title=\"orders\" href=\"\/wp-content\/uploads\/2018\/02\/orders-1.png\" data-featherlight=\"image\"> <img decoding=\"async\" class=\"size-full wp-image-15434 aw-border-img alignnone\" src=\"\/wp-content\/uploads\/2018\/02\/orders-1.png\" alt=\"orders and invoices 1\" \/> <\/a><\/p>\n<div id=\"auto-renewal\">\n<p>To see if the automatic renewal is enabled for a specific service\/product in your account, please select the <strong>Auto Renewals<\/strong> tab.<\/p>\n<p><a class=\"et_pb_lightbox_image\" title=\"orders\" href=\"\/wp-content\/uploads\/2018\/02\/orders-2-2.png\" data-featherlight=\"image\"> <img decoding=\"async\" class=\"size-full wp-image-15434 aw-border-img alignnone\" src=\"\/wp-content\/uploads\/2018\/02\/orders-2-2.png\" alt=\"orders and invoices 2 2\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div id=\"cancel-auto-renewal\">\n<h2>How Can I Stop the Automatic Renewal?<\/h2>\n<p>By default, all products in your account have their auto-renewal feature set to <strong>ON<\/strong>.<\/p>\n<p>If you wish to cancel the automatic renewal for a specific service, please choose one of the available options below:<\/p>\n<ul>\n<li>You can submit a <a href=\"https:\/\/cp1.awardspace.net\/beta\/support\/\">support ticket<\/a> from your Hosting Control Panel and make a cancellation request;<\/li>\n<li>You can contact PayPal\/WorldPay\/2Checkout, provide your order ID number, and request your auto-renewal to be canceled.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<div id=\"incomplete-order\">\n<h2>What Is an Incomplete Order?<\/h2>\n<p>An order will be marked as incomplete if you have attempted to purchase a service, but have not completed the last step of the purchase process &#8211; making a payment.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div id=\"pay-later\">\n<h2>I Have an Incomplete Order, Can I Pay for It at a Later Stage?<\/h2>\n<p>You can easily complete an incomplete order in three easy steps:<\/p>\n<ol>\n<li>Visit the <a href=\"https:\/\/cp1.awardspace.net\/beta\/orders\/#incomplete\">Incomplete Orders<\/a> page in a web browser.<\/li>\n<li>Select the order that you would like to complete.<\/li>\n<li>Click on the Finish Order button.<\/li>\n<\/ol>\n<p><a class=\"et_pb_lightbox_image\" title=\"orders\" href=\"\/wp-content\/uploads\/2018\/02\/orders-3.png\" data-featherlight=\"image\"> <img decoding=\"async\" class=\"size-full wp-image-15434 aw-border-img alignnone\" src=\"\/wp-content\/uploads\/2018\/02\/orders-3.png\" alt=\"orders and invoices 2\" \/> <\/a><\/p>\n<p>You will then be taken to our checkout page where you can finalize your purchase.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div id=\"cancelled-order\">\n<h2>What Is a Canceled Order?<\/h2>\n<p>An order will be marked as canceled once your payment has been refunded.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<h2>How Would I Go About Deleting an Order?<\/h2>\n<p>Unfortunately, our system does not offer a way to remove completed, canceled, or pending orders. Incomplete orders will be displayed for a period of 12 months, after which they will be automatically removed from your account.<\/p>\n<p>&nbsp;<\/p>\n<h2>How Can I Request an Invoice?<\/h2>\n<p>To request an invoice, open the <strong>Invoices<\/strong> tab and click on the Request Invoice button.<\/p>\n<p><a class=\"et_pb_lightbox_image\" title=\"orders\" href=\"\/wp-content\/uploads\/2018\/02\/orders-2.png\" data-featherlight=\"image\"> <img decoding=\"async\" class=\"size-full wp-image-15434 aw-border-img alignnone\" src=\"\/wp-content\/uploads\/2018\/02\/orders-2.png\" alt=\"orders and invoices 3\" \/> <\/a><\/p>\n<p>After you submit your request, a Billing representative will contact you and will provide you with an invoice.<\/p>\n<p><strong>Note<\/strong>: All invoices are issued in a .pdf data format.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, we&#8217;re going to review the Orders and Invoices section inside the AwardSpace Control Panel. The Orders and Invoices area is the place where you can view your transaction history, finalize orders with an incomplete status, request invoices and more. &nbsp; How Would I Go About Viewing My Transaction History? You can view [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":33819,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[28,1],"tags":[],"class_list":["post-14307","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-orders-invoices","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Orders and Invoices | AwardSpace.com<\/title>\n<meta name=\"description\" content=\"In this tutorial, we&#039;re going to provide details regarding the Orders and Invoices section, including information on how to turn of the automatic billing option and request an invoice.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.awardspace.com\/kb\/orders\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Orders and Invoices | AwardSpace.com\" \/>\n<meta property=\"og:description\" content=\"In this tutorial, we&#039;re going to provide details regarding the Orders and Invoices section, including information on how to turn of the automatic billing option and request an invoice.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.awardspace.com\/kb\/orders\/\" \/>\n<meta property=\"og:site_name\" content=\"AwardSpace.com\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AwardSpace\/\" \/>\n<meta property=\"article:published_time\" content=\"2017-09-29T14:21:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-27T14:35:16+00:00\" \/>\n<meta name=\"author\" content=\"ivailod\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@awspace\" \/>\n<meta name=\"twitter:site\" content=\"@awspace\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"ivailod\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.awardspace.com\/kb\/orders\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.awardspace.com\/kb\/orders\/\"},\"author\":{\"name\":\"ivailod\",\"@id\":\"https:\/\/www.awardspace.com\/#\/schema\/person\/ce135bfb9f8b0d51d047abe11d77b221\"},\"headline\":\"Orders\",\"datePublished\":\"2017-09-29T14:21:56+00:00\",\"dateModified\":\"2024-02-27T14:35:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.awardspace.com\/kb\/orders\/\"},\"wordCount\":391,\"publisher\":{\"@id\":\"https:\/\/www.awardspace.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.awardspace.com\/kb\/orders\/#primaryimage\"},\"thumbnailUrl\":\"\",\"articleSection\":[\"Orders &amp; 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