{"id":14255,"date":"2017-09-29T12:06:17","date_gmt":"2017-09-29T12:06:17","guid":{"rendered":"https:\/\/www.awardspace.com\/?page_id=14255"},"modified":"2024-02-27T14:31:16","modified_gmt":"2024-02-27T14:31:16","slug":"unable-to-send-email","status":"publish","type":"post","link":"https:\/\/www.awardspace.com\/kb\/unable-to-send-email\/","title":{"rendered":"Why I cannot send e-mails after configuring my e-mail account?"},"content":{"rendered":"<p>The most probable reason for this problem is that your Internet Service Provider, router, or software program is blocking the connection between your computer and our servers. To see if this is the cause of the problem, open the default telnet client for your device (please check the operating system manual for your device, for Windows it is &#8220;Command Prompt&#8221;) and execute the following command:<\/p>\n<p>telnet mail.yourdomain.com 25<\/p>\n<p>If you receive a response similar to &#8220;220 mail.yourdomain.com ESMTP&#8221;, the problem is not in the connection as you have successfully reached our mail servers, so you will need to double-check your mail settings for typos or other configuration errors.<\/p>\n<p>If the response is different or there is no response from the server, it means something along the way is blocking the connection. You can try changing the &#8220;SMTP (Outgoing)&#8221; port from the default 25 to port 587 and see if this resolves your problem. If you still cannot connect, please consult with your ISP and\/or your local computer technician for further assistance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The most probable reason for this problem is that your Internet Service Provider, router, or software program is blocking the connection between your computer and our servers. To see if this is the cause of the problem, open the default telnet client for your device (please check the operating system manual for your device, for [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":33819,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[51],"tags":[],"class_list":["post-14255","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-client-configuration"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why I cannot send e-mails after configuring my e-mail account? - AwardSpace.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/kb\/unable-to-send-email\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why I cannot send e-mails after configuring my e-mail account? - AwardSpace.com\" \/>\n<meta property=\"og:description\" content=\"The most probable reason for this problem is that your Internet Service Provider, router, or software program is blocking the connection between your computer and our servers. To see if this is the cause of the problem, open the default telnet client for your device (please check the operating system manual for your device, for [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"\/kb\/unable-to-send-email\/\" \/>\n<meta property=\"og:site_name\" content=\"AwardSpace.com\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AwardSpace\/\" \/>\n<meta property=\"article:published_time\" content=\"2017-09-29T12:06:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-27T14:31:16+00:00\" \/>\n<meta name=\"author\" content=\"ivailod\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@awspace\" \/>\n<meta name=\"twitter:site\" content=\"@awspace\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"ivailod\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"\/kb\/unable-to-send-email\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.awardspace.com\/kb\/unable-to-send-email\/\"},\"author\":{\"name\":\"ivailod\",\"@id\":\"https:\/\/www.awardspace.com\/#\/schema\/person\/ce135bfb9f8b0d51d047abe11d77b221\"},\"headline\":\"Why I cannot send e-mails after configuring my e-mail account?\",\"datePublished\":\"2017-09-29T12:06:17+00:00\",\"dateModified\":\"2024-02-27T14:31:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.awardspace.com\/kb\/unable-to-send-email\/\"},\"wordCount\":182,\"publisher\":{\"@id\":\"https:\/\/www.awardspace.com\/#organization\"},\"image\":{\"@id\":\"\/kb\/unable-to-send-email\/#primaryimage\"},\"thumbnailUrl\":\"\",\"articleSection\":[\"Email Client Configuration\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.awardspace.com\/kb\/unable-to-send-email\/\",\"url\":\"\/kb\/unable-to-send-email\/\",\"name\":\"Why I cannot send e-mails after configuring my e-mail account? - AwardSpace.com\",\"isPartOf\":{\"@id\":\"https:\/\/www.awardspace.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"\/kb\/unable-to-send-email\/#primaryimage\"},\"image\":{\"@id\":\"\/kb\/unable-to-send-email\/#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2017-09-29T12:06:17+00:00\",\"dateModified\":\"2024-02-27T14:31:16+00:00\",\"breadcrumb\":{\"@id\":\"\/kb\/unable-to-send-email\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"\/kb\/unable-to-send-email\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"\/kb\/unable-to-send-email\/#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"\/kb\/unable-to-send-email\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.awardspace.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Knowledge Base\",\"item\":\"https:\/\/www.awardspace.com\/kb\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Email\",\"item\":\"https:\/\/www.awardspace.com\/kb\/email\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Email Client Configuration\",\"item\":\"https:\/\/www.awardspace.com\/kb\/email\/email-client-configuration\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Why I cannot send e-mails after configuring my e-mail account?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.awardspace.com\/#website\",\"url\":\"https:\/\/www.awardspace.com\/\",\"name\":\"AwardSpace.com\",\"description\":\"Free Web Hosting with PHP, MySQL, Email Sending, No Ads\",\"publisher\":{\"@id\":\"https:\/\/www.awardspace.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.awardspace.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.awardspace.com\/#organization\",\"name\":\"AwardSpace.com\",\"url\":\"https:\/\/www.awardspace.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.awardspace.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.awardspace.com\/wp-content\/uploads\/2018\/08\/awardspace_logo.png\",\"contentUrl\":\"https:\/\/www.awardspace.com\/wp-content\/uploads\/2018\/08\/awardspace_logo.png\",\"width\":1759,\"height\":176,\"caption\":\"AwardSpace.com\"},\"image\":{\"@id\":\"https:\/\/www.awardspace.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/AwardSpace\/\",\"https:\/\/x.com\/awspace\",\"https:\/\/www.instagram.com\/awardspace\/\",\"https:\/\/www.quora.com\/profile\/Award-Space\",\"https:\/\/www.linkedin.com\/company\/19214384\/\",\"https:\/\/www.reddit.com\/user\/AwardSpace\",\"https:\/\/www.pinterest.com\/awardspace\/\",\"https:\/\/www.youtube.com\/user\/AwardspaceWebHosting\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.awardspace.com\/#\/schema\/person\/ce135bfb9f8b0d51d047abe11d77b221\",\"name\":\"ivailod\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.awardspace.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"caption\":\"ivailod\"},\"url\":\"https:\/\/www.awardspace.com\/author\/ivailod\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Why I cannot send e-mails after configuring my e-mail account? - AwardSpace.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"\/kb\/unable-to-send-email\/","og_locale":"en_US","og_type":"article","og_title":"Why I cannot send e-mails after configuring my e-mail account? - AwardSpace.com","og_description":"The most probable reason for this problem is that your Internet Service Provider, router, or software program is blocking the connection between your computer and our servers. To see if this is the cause of the problem, open the default telnet client for your device (please check the operating system manual for your device, for [&hellip;]","og_url":"\/kb\/unable-to-send-email\/","og_site_name":"AwardSpace.com","article_publisher":"https:\/\/www.facebook.com\/AwardSpace\/","article_published_time":"2017-09-29T12:06:17+00:00","article_modified_time":"2024-02-27T14:31:16+00:00","author":"ivailod","twitter_card":"summary_large_image","twitter_creator":"@awspace","twitter_site":"@awspace","twitter_misc":{"Written by":"ivailod","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"\/kb\/unable-to-send-email\/#article","isPartOf":{"@id":"https:\/\/www.awardspace.com\/kb\/unable-to-send-email\/"},"author":{"name":"ivailod","@id":"https:\/\/www.awardspace.com\/#\/schema\/person\/ce135bfb9f8b0d51d047abe11d77b221"},"headline":"Why I cannot send e-mails after configuring my e-mail account?","datePublished":"2017-09-29T12:06:17+00:00","dateModified":"2024-02-27T14:31:16+00:00","mainEntityOfPage":{"@id":"https:\/\/www.awardspace.com\/kb\/unable-to-send-email\/"},"wordCount":182,"publisher":{"@id":"https:\/\/www.awardspace.com\/#organization"},"image":{"@id":"\/kb\/unable-to-send-email\/#primaryimage"},"thumbnailUrl":"","articleSection":["Email Client Configuration"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.awardspace.com\/kb\/unable-to-send-email\/","url":"\/kb\/unable-to-send-email\/","name":"Why I cannot send e-mails after configuring my e-mail account? - AwardSpace.com","isPartOf":{"@id":"https:\/\/www.awardspace.com\/#website"},"primaryImageOfPage":{"@id":"\/kb\/unable-to-send-email\/#primaryimage"},"image":{"@id":"\/kb\/unable-to-send-email\/#primaryimage"},"thumbnailUrl":"","datePublished":"2017-09-29T12:06:17+00:00","dateModified":"2024-02-27T14:31:16+00:00","breadcrumb":{"@id":"\/kb\/unable-to-send-email\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["\/kb\/unable-to-send-email\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"\/kb\/unable-to-send-email\/#primaryimage","url":"","contentUrl":""},{"@type":"BreadcrumbList","@id":"\/kb\/unable-to-send-email\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.awardspace.com\/"},{"@type":"ListItem","position":2,"name":"Knowledge Base","item":"https:\/\/www.awardspace.com\/kb\/"},{"@type":"ListItem","position":3,"name":"Email","item":"https:\/\/www.awardspace.com\/kb\/email\/"},{"@type":"ListItem","position":4,"name":"Email Client Configuration","item":"https:\/\/www.awardspace.com\/kb\/email\/email-client-configuration\/"},{"@type":"ListItem","position":5,"name":"Why I cannot send e-mails after configuring my e-mail account?"}]},{"@type":"WebSite","@id":"https:\/\/www.awardspace.com\/#website","url":"https:\/\/www.awardspace.com\/","name":"AwardSpace.com","description":"Free Web Hosting with PHP, MySQL, Email Sending, No Ads","publisher":{"@id":"https:\/\/www.awardspace.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.awardspace.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.awardspace.com\/#organization","name":"AwardSpace.com","url":"https:\/\/www.awardspace.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.awardspace.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.awardspace.com\/wp-content\/uploads\/2018\/08\/awardspace_logo.png","contentUrl":"https:\/\/www.awardspace.com\/wp-content\/uploads\/2018\/08\/awardspace_logo.png","width":1759,"height":176,"caption":"AwardSpace.com"},"image":{"@id":"https:\/\/www.awardspace.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/AwardSpace\/","https:\/\/x.com\/awspace","https:\/\/www.instagram.com\/awardspace\/","https:\/\/www.quora.com\/profile\/Award-Space","https:\/\/www.linkedin.com\/company\/19214384\/","https:\/\/www.reddit.com\/user\/AwardSpace","https:\/\/www.pinterest.com\/awardspace\/","https:\/\/www.youtube.com\/user\/AwardspaceWebHosting"]},{"@type":"Person","@id":"https:\/\/www.awardspace.com\/#\/schema\/person\/ce135bfb9f8b0d51d047abe11d77b221","name":"ivailod","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.awardspace.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","caption":"ivailod"},"url":"https:\/\/www.awardspace.com\/author\/ivailod\/"}]}},"_links":{"self":[{"href":"https:\/\/www.awardspace.com\/wp-json\/wp\/v2\/posts\/14255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.awardspace.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.awardspace.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.awardspace.com\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.awardspace.com\/wp-json\/wp\/v2\/comments?post=14255"}],"version-history":[{"count":0,"href":"https:\/\/www.awardspace.com\/wp-json\/wp\/v2\/posts\/14255\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.awardspace.com\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/www.awardspace.com\/wp-json\/wp\/v2\/media?parent=14255"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.awardspace.com\/wp-json\/wp\/v2\/categories?post=14255"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.awardspace.com\/wp-json\/wp\/v2\/tags?post=14255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}